Privacy Policy - TensorAct

Introduction

TensorAct is committed to protecting your privacy. This Privacy Policy explains the data collection and use practices of the TensorAct website and platform (the “Site”). It does not apply to other online or offline sites, products, or services that are not operated by TensorAct.

By accessing or using TensorAct, you consent to the information collection and use practices described in this Privacy Policy. If there are links to partner sites or third-party services, those services have their own privacy statements. TensorAct is not responsible for the privacy practices of external sites.

Collection of Personal Information

TensorAct collects personal information to operate a trusted talent marketplace for AI delivery. We collect information in the following ways:

Information you provide directly

We may ask for personal information when you:

• Create an account
• Set up a profile
• Post a task or project
• Apply to a project
• Contact support
• Participate in platform features such as task-based assessments

The personal information collected may include:

• Name
• Email address
• Phone number
• Username and password
• Skills, work history, portfolio links, and professional background
• Company or organization name (for requesters)

Identity verification

To keep the marketplace safe and trusted, TensorAct supports AI-enabled identity verification using facial recognition. For verification, we may collect:

• A government-issued ID
• A selfie or facial scan
• Verification metadata and results

This information is used only to confirm identity, prevent fraud, and protect marketplace integrity.

Payments and transaction data

TensorAct supports payments through PayPal as of now. To process payments and withdrawals, we may collect:

• PayPal account details
• Transaction records
• Withdrawal history
• Platform fee records for workers

Information collected automatically

The Site may collect certain information about your visit, such as:

• IP address
• Browser type and device information
• Date and time of access
• Pages visited and actions taken
• Referring URL

This information helps us improve the Site, understand usage trends, and maintain security.

Use of Personal Information

The personal information collected on TensorAct is used to operate the Site and provide Services, including:

• Creating and maintaining user accounts
• Displaying profiles and matching experts to tasks
• Enabling communication between requesters and experts
• Supporting task-based assessments and in-platform workflows
• Processing payments, withdrawals, and platform fees
• Preventing fraud, abuse, and policy violations
• Improving Site performance, safety, and user experience
• Providing customer support
• Sending service-related notifications and updates
• Meeting legal and regulatory obligations

We do not use personal data for purposes unrelated to delivering the Services without consent.

Sharing of Personal Information

TensorAct does not sell personal information. We share information only in limited cases:

With other users on the platform

To enable hiring and earning, some information is visible to other users, such as:

• Profile details
• Applications to tasks
• Messages within the platform: Only the parties involved in a task can access task-specific communications and files.

With service providers

We may share information with trusted vendors who support platform operations, such as:

• Hosting and infrastructure providers
• Identity verification providers
• Payment processors such as PayPal
• Analytics and security service providers

These providers receive only the information necessary to perform their services and are required to keep it confidential.

For legal or safety reasons

We may disclose information if required by law or in good faith that such action is necessary to:

• Comply with legal process
• Protect and defend TensorAct rights or property
• Prevent fraud or security threats
• Protect marketplace users or the public

Business transfers

If TensorAct is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.

Access to Personal Information

Users can access, update, or correct most personal information through account settings. If additional access or correction is needed, requests can be made through the contact information listed at the bottom of this policy.

Security of Personal Information

TensorAct is committed to protecting the security of personal information. We use appropriate security technologies and procedures to help safeguard information from unauthorized access, use, or disclosure.

Facial Recognition and Biometric Data

• Facial recognition data is used only for identity verification and safety
• It is not used for advertising or unrelated profiling
• Data is stored only as long as needed for verification, compliance, and security, then deleted or de-identified when no longer required

Protection of Children’s Personal Information

TensorAct is a general audience platform and is not intended for individuals under 18. We do not knowingly collect personal information from children.

Use of Cookies

TensorAct may use cookies or similar technologies to:

• Keep users signed in
• Remember preferences
• Improve performance and navigation
• Understand site usage

Cookies can be accepted or declined through browser settings. If cookies are disabled, some platform features may not function fully.

Changes to This Policy

We may update this Privacy Policy from time to time. When updates are made, the “Last updated” date at the top of the page will be revised. Continued use of TensorAct after changes means acceptance of the updated policy.